Your Questions Answered
Ace Academy Support
Q: How can services be arranged or inquiries made?
A: Prospective clients can initiate contact via phone call or email. Alternatively, a free initial assessment can be booked directly through the website to begin the registration process.
Q: What qualifications do the tutors have?
A: Tutors undergo extensive training and are highly qualified specialists within their subject areas, ensuring a high standard of education delivery.
Q: What are your operating hours?
A: Slots are available during the following hours:
Weekdays (after school): 5:00 PM to 7:00 PM
Weekends: 10:00 AM to 5:30 PM
Q: Are any discounts or promotional offers available?
A: Yes, ace academy offers a range of discounts. Options include:
- Discounts for enrolling in multiple subjects.
- A family discount for multiple members registering simultaneously.
- Referral discounts for existing clients.
Q: Can a trial session be arranged before committing?
A: Following the initial academic assessment, a complimentary trial session is scheduled. This session allows the student to experience the teaching style and environment firsthand before enrollment decisions are finalized.
Q: Is there a minimum contract duration required?
A: Services operate on a monthly advance payment schedule. This structure offers flexibility while securing consistent session times. Further details on payment terms are provided during registration.